A widespread outage has affected thousands of Telus customers across Canada, with reports of internet and phone disruptions emerging from multiple provinces. According to reports, the outage began on August 2, 2026, and affected users in British Columbia, Alberta, and Ontario. Telus officials have acknowledged the issue, stating that they are working to resolve the problem as quickly as possible.
The outage has caused significant disruptions to daily life, with many customers unable to access essential services such as online banking, email, and emergency services. Telus officials have attributed the outage to a technical issue with one of its network nodes, but have not provided further details. The company has apologized for the inconvenience caused and is urging customers to report any issues to their customer service team.
As the situation continues to unfold, Telus officials have promised to provide regular updates on the status of the outage. Customers are advised to check the company’s website and social media channels for the latest information. In the meantime, affected customers can contact Telus’ customer service team for assistance.